01
The technical foundation
An SMU business degree and a data-analytics background at Singtel, applied to enterprise workflow automation that holds up in production.
Enterprise AI Architect · Singapore
I build AI systems that actually run — and teach teams to run them.
ACLP-certified instructional designer and founder of OMMU. I turn n8n, RAG and generative AI into working automation for hospitality operators and corporate teams — explained in plain English, not jargon.
OMMU
AI for hospitality · ommu.ai
AI for hospitality · ommu.ai
The Trifecta
Where data, communication
Where data, communication
and education meet.
Most AI specialists can build a system, write about it, or teach it. The advantage here is doing all three — so automation gets designed, explained, and adopted instead of abandoned.
02
The translator
A former senior copywriter who turns model behaviour and technical jargon into strategies a team will actually adopt.
03
The certified educator
An ACLP-certified trainer delivering 24+ hours of instruction every week, with a teaching method built for real adoption.
OMMU · AI for hospitality
A digital manager that never clocks off.
OMMU is an AI system for hospitality operators — including F&B and boutique hotel operators — that turns scattered guest feedback into action, recovering unhappy guests before a bad review is ever written.
-
24/7 feedback analysis
Guest sentiment is read in real time, with instant Telegram alerts the moment something needs a human.
-
Human-in-the-loop guardrails
The system flags and drafts; managers stay in control. It protects revenue and reputation without going rogue.
-
An 8-pillar audit framework
A proprietary audit maps where guest experience leaks, then prioritises the automations that pay back first.
Built and run solo — proof that one operator with the right system can do the work of a team. ommu.ai
What I build
Enterprise automation,
Enterprise automation,
shipped end to end.
Concrete systems for real operations — not demos. Each one is designed to run unattended and hand off cleanly to the people who own it.
Automation
Lead-generation pipelines
n8n-based engines running across 4 domains and 12+ synchronised inboxes — capturing, qualifying and routing leads without manual triage.
RAG agents
Website chatbots & assistants
New, revamped or installed website chatbots on Netlify, plus RAG-powered assistants wired into Telegram and Notion so support and ops stop repeating themselves.
Under the hood
What the systems see.
Behind the simple chat box: knowledge graphs, retrieval layers and orchestrated data flows — mapped out so the automation is transparent, not a black box.
The stack
The tools behind the results.
Language models
- ChatGPT
- Claude
- Gemini
Images, decks & sites
- Nano Banana 2
- Gamma
- Netlify chatbot installs
Avatars, video & music
- Dreamina
- Kling AI
- Suno
Automation
- n8n
- Make.com
- Notion
A high-empathy approach
Teaching that meets people where they are.
The hard part of AI isn't the tools — it's getting a whole team confident enough to use them. Sessions are built around real work, with the patience to bring along everyone, including learners with physical and learning challenges.
ACLP Certified
HIGH Experience
24+ hrs / week
What students say
Rated five stars, in their words.
★★★★★
One of the best trainers I have ever had in any AI-related course.
★★★★★
He connects the teaching to real-world scenarios, so it actually sticks.
★★★★★
Detailed, knowledgeable, and genuinely invested in whether you get it.
What I teach · SSG-funded available
From first prompt
From first prompt
to boardroom strategy.
Programs scale with the room — from teams touching AI for the first time to leaders planning where it fits in the business.
Tier 1 · Foundations
GenAI & prompting
- Practical AI adoption
- Content innovation with AI
- Content & video strategy
Tier 2 · Builder's toolkit
Hands-on with AI
- Work smart with AI
- Next-gen tech for business impact
- Website chatbot creation with Netlify
Tier 3 · Strategist
AI for leaders
- AI for business leaders
- AI workflow audit
- Corporate upskilling strategy
24+
Teaching hours / week
5
Proprietary AI programs
12+
Inboxes across 4 domains
8
Audit framework pillars
1
Solo-run AI business
Ways to work together
Two doors in.
Start with the systems, or start with the people. Both lead to the same place: AI that earns its keep.
For operators
AI workflow audit
A look at where your operation leaks time and revenue, and whether a Netlify-powered website chatbot should be built, revamped or installed.
For teams
Training consultation
SSG-funded programs that take your team from cautious to capable — workshops shaped around your real work.
Let's talk
Let's build something
Let's build something
that actually works.
Tell me a little about your operation or your team. I'll reply personally with where AI would pay back first — no pitch deck, no obligation.
- Free 20-minute intro call
- A reply within 1 business day, from me — not a bot
- SSG-funded training options for eligible teams
Prefer to connect first? Reach out on LinkedIn or email andrew@ommu.ai
Thanks — that's in.
Your message reached me. Expect a personal reply within one business day. In the meantime, feel free to connect on LinkedIn.